Yes. Rental period extensions can be made at any time during the rental. If the vehicle is available your rental will be extended, and you must intimate to our customer care.
Yes. Rental period extensions can be made at any time during the rental. If the vehicle is available your rental will be extended, and you must intimate to our customer care.
Our Rental Service is on a 24-hour basis. Any further extensions will amount to an additional day’s charge.
Yes, cars can be dropped off at any MKV Rent a Car location. Customers might need to pay a minimum Drop-Off charge if they are returning the vehicle at the airport.
Yes, an additional driver can be added for a minimal charge. Kindly inform the MKV Rent a Car front desk at the time of the rental and make sure that the additional driver’s documents a passport, and a valid driving license are submitted to the MKV representative.
MKV Rent a Car offers 24hr breakdown and roadside assistance. If a vehicle is involved in an accident, the car should not be moved, unless the damage is minor, and the vehicle is causing an obstruction.
The Renter should call the police (999) and obtain a police report to be submitted to MKV Rent a Car. Please note that insurance cover is void if a valid police report is not provided.
Kindly notify our Customer Care Department about the incident and a replacement vehicle will be arranged if required.
We strongly urge all customers to follow the traffic regulations for their safety and to ensure that they adhere to the law.
Yes, the Renter should be 23 years and hold a valid driving license to drive in UAE. But if the Renter is less than 23 years but above 18 years. So, there is the possibility to rent a car with extra charges.
The security deposit is refunded in cash/online transfer to the Renter within 30 days from the date of vehicle return. The charges for the online transfer are borne by the Renter.
Credit cards are mandatory for security deposits. This blocked amount is not deducted from the card unless there are charges added to a contract after the MKV vehicle has been returned. For Example, Salik (Toll) & traffic fines.
Your overheads may include Salik (toll), fuel, and parking on your own as per your usage. Delivery and pick-up for the rental car might be charged extra.
Yes, you can still rent a car with a new driving license.
However, please note that the insurance terms may differ for those with driving licenses less than 6 months old. For instance, the insurance coverage is only 90%, which means that in case of an accident or damage due to your fault (Dubai Police Report required). You will be liable to pay the excess amount and 10% of the amount the insurance company quotes.
Only the renter is allowed to drive the rental car as the car insurance is assigned to his name. However, an additional driver can be added to the insurance coverage allowing him/her to drive the same car as well. Be sure to do this at the start of the rental, additional charges may apply.
Yes, we accept Car rental payments as well as security deposits by cash and/or debit card. However, a security deposit by credit card as a prior authorization block is recommended as it’s automatically released by the bank after 28 days.
A refundable security deposit is required by us, mainly, in case of RTA fines, damage to the car (if not covered by insurance), and car theft. The amount is held for up to 30 days as RTA / Police fine reports are sometimes delayed.
You can book a car online or website or you can also find out the best rental offers available with MKV. Contact MKV for car rental services. You can connect with MKV by phone or WhatsApp directly.
Suggest your required car. Delivery is usually available at your convenience. That’s it!